Last updated: October 17, 2026
Welcome to SimplyRaffle. By using our service, you agree to these terms. SimplyRaffle is a Software-as-a-Service (SaaS) platform that helps nonprofits, churches, schools, corporate parties, employee groups, galas, and other organizations run fair raffles online, in-person, or both — from setup to live draw.
License grant: Subject to your compliance with these terms, SimplyRaffle grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the platform for your lawful event purposes. This license terminates automatically if you breach these terms or if your account is terminated.
Intellectual property: SimplyRaffle retains all right, title, and interest in and to the platform, including its software, design, audit-log mechanism, documentation, brand, and any improvements or derivative works. You retain ownership of the content you upload — organization name, logos, prize descriptions, participant rosters, and similar material — and by uploading that content, you grant SimplyRaffle a limited, worldwide license to host, display, and process it solely as needed to provide the service. No rights are granted to you in any SimplyRaffle intellectual property beyond the limited use license above.
Operator identification: SimplyRaffle is operated as a sole proprietorship by its founder, based in the San Francisco Bay Area, California, USA. The same operator conducts separate software activities under other trade names; however, personal data collected through SimplyRaffle is processed solely for SimplyRaffle purposes and is not shared with, transferred to, or accessible from any other product or brand operated by the same individual. Operationally, this means: separate tenant slugs, separate customer rosters, separate event data; shared infrastructure components (such as transactional-email account, container registry, and deploy tooling) are scoped by tenant identifier so cross-product exposure is not possible at the application layer. If you have questions about data isolation across the operator's products, email [email protected].
We take privacy seriously. As a tool built for community organizers, we adhere to these principles:
SimplyRaffle is designed for use by adult event organizers. We do not knowingly collect personal information from children under 13. When a raffle involves participants under 13 (such as school events), the organizing adult is solely responsible for obtaining verifiable parental consent before submitting any child's information. If we learn that we have inadvertently collected personal information from a child under 13, we will promptly delete that data. Contact us at [email protected] if you believe we hold such data. AI features and incidental imagery: Prize photos submitted by organizers for the optional "Generate from photo" feature (see AI-Assisted Features below) may incidentally include images of minors present at school or community events. Organizers operating school or youth-organization events who use the AI prize-description feature represent that they have any applicable authorization (including parental consent under COPPA where required, and FERPA / state student-data-privacy compliance where applicable) to transmit imagery that may capture minors to a third-party AI processor. If your institutional policies or applicable law prohibit transmission of such images to AI services, do not use the AI prize-description feature; descriptions can always be entered manually.
If you are a California resident, you have the right to: (a) know what personal information we collect and how it is used; (b) request correction of inaccurate personal information; (c) request deletion of your personal information; (d) opt out of the sale or sharing of personal information — though we never sell or share personal data for cross-context behavioral advertising. We will not discriminate against you for exercising these rights. To exercise any of these rights, email [email protected]. We acknowledge verified requests within 10 business days and complete them within 30 days as a matter of policy, whether or not the CCPA's thresholds legally apply to us.
SimplyRaffle is operated from the United States and built for United States organizations. All data is stored and processed in the United States. Basic, Starter and Pro events run on Railway, a United States cloud host, and move to SimplyRaffle-operated servers in the San Francisco Bay Area after the event. Community and Annual plans run on SimplyRaffle-operated servers from the start. Upgrading does not change where a site is hosted. All hosting is in the United States. We do not market to, or sell to, organizations in the European Union or the United Kingdom, and we are not set up to meet the obligations that come with holding European personal data. If your organization is subject to the GDPR or UK GDPR, please contact us at [email protected] before you put any participant data into the service.
(a) Auto-Delete mode (default, paid plans). Thirty (30) days after your draw we email you a complete export of the event’s data. Forty-five (45) days after the draw, once that export has been delivered and no raffle is open or scheduled on the account, the participant personal data is permanently deleted from production systems — participant names, contact details (email, phone), entries and ticket allocations, and uploaded images. The export file we sent you is deleted from our storage automatically some weeks later. Two things deliberately survive that deletion: your organizer account and contact details, which are retained until your tenant is torn down, and the draw audit log, which refers to participants only by internal record numbers, with no names or contact details, and is retained as compliance evidence that the draw happened and that the deletion was carried out. Walk-up entry notices for events in this mode tell participants their information is used only for the raffle and deleted after the event.
(b) Retain mode (available on request via support). For organizers required by their bylaws, accreditation body, raffle-permit law, or other legal obligation to keep contest records, retain mode is applied by the operator at the organizer’s request — it is not a self-service toggle in admin settings; email [email protected] to have it applied or removed. In this mode the automatic 45-day deletion is suspended and event data persists until you request deletion, ask us to return the event to auto-delete, or close your account — bounded in all cases by the same dormancy long-stop described in (c) below. Organizers in retain mode are responsible for ensuring walk-up participants are accurately informed that the organizer retains their contact information (see Section 6), and for managing their own retention obligations, including any deletion requests received from participants and applicable storage-limitation requirements (GDPR Article 5(1)(e), CCPA, and any sector-specific rules).
(c) Annual plans, and events in retain mode (plan-level exemption and its long-stop). Annual plans bundle repeat events across a membership year, so a gap of more than 45 days between events is an ordinary cadence, not abandonment. On these plans the automatic 45-day Auto-Delete clock does not run; event data is kept for the life of the membership. People removed from a standing roster are deleted 45 days later. Every exemption — plan-level or retain mode — is bounded by a dormancy long-stop: after 11 months without any account activity we email a warning; if there is still no activity at 12 months, the exemption is released and the ordinary 45-day deletion clock starts, so erasure lands at roughly 13.5 months after the last sign of activity. Any renewed activity before then re-arms the exemption. Deletion may also be requested at any time by emailing us.
(d) Community (free) tier. A Community raffle is archived 7 days after signup if no draw has been run by then, unless a draw date within the following 60 days has been set, in which case the archive waits until that date has passed. Once the draw has been run, the raffle is archived 7 days after the draw. We never archive a raffle while it is open for entries, or within 48 hours of an administrator using the admin area. Otherwise logging in or adding prizes does not move the date. A single reminder email is sent two (2) days before each archive, and that reminder contains a one-click link that holds the raffle open for a further 14 days. The link may be used up to twice (28 additional days in total); after that it is no longer offered and the archive proceeds. At the moment of archiving we email the organizer an export of the raffle data; that email is a courtesy and does not block or delay deletion if it cannot be delivered. The participant data is then permanently deleted from production systems shortly after archiving, once that export has been sent, and in any event within seven (7) days of archiving. If you still hold the export we emailed you at archiving, we will, on request made within 30 days of archiving, set up a new Community raffle and import that copy for you. We cannot reinstate a raffle whose export did not reach you, and we do not restore from backups (see (e) below). Raffles created on or before September 12, 2026 (America/Los_Angeles) complete on the previous schedule (archived 21 days after signup or after the draw, export attempted 15 days after archiving, participant data deleted 30 days after archiving); your raffle's creation date is the date of the welcome email we sent you when the raffle was created. You may request deletion at any time by emailing [email protected].
(e) Backups. Full-database snapshots are taken for disaster recovery and are retained on a rolling schedule, so a snapshot taken before a deletion still contains that data until it ages out of the schedule. Backups are strictly a disaster-recovery mechanism: SimplyRaffle does not use backups to restore data that has been deleted, and a restore performed for any other reason re-applies the outstanding deletions.
To operate SimplyRaffle, we use the following subprocessors. Each is bound by their own terms and privacy policies; we share only the minimum data each needs.
Always-engaged subprocessors (every event):
Hosting subprocessors. Basic, Starter and Pro events run on Railway, a United States cloud host, and move to SimplyRaffle-operated servers in the San Francisco Bay Area after the event. Community and Annual plans run on SimplyRaffle-operated servers from the start. Upgrading does not change where a site is hosted. All hosting is in the United States.
AI subprocessors (only engaged when the corresponding optional feature is used):
All subprocessors listed above are United States companies and store data in the United States. Each publishes its own privacy policy and data processing terms, linked above.
Processor terms: With respect to participant data, SimplyRaffle acts as a data processor (and a service provider for CCPA purposes) for every organizer. The organizer is the controller, or CCPA “business,” for its event's participant data, and SimplyRaffle processes that data only to deliver the service, only on the organizer's instructions, and only through the subprocessors listed above. SimplyRaffle is run by one person, so it uses these published terms and does not sign customer agreements or negotiate contract paper. If you have a review to run, email [email protected]. What we can give you, usually the same business day, is written answers to your security questionnaire, the subprocessor list above, and a signed, dated factual statement of exactly what your account holds, where it runs, who else touches it, how it is encrypted and when it is deleted.
The SimplyRaffle marketing site (simplyraffle.com) uses minimal browser storage: a small amount of session-scoped state for navigation (mobile menu open/closed) and a footer-year value computed at page load. No third-party tracking cookies, no advertising pixels, no analytics tags that build a cross-site profile. The application backend (where active raffles run) uses functional cookies for session authentication and CSRF protection — necessary for the platform to operate — and otherwise applies the same minimal-storage posture. If we add any non-essential cookies in the future, we will obtain consent in compliance with applicable law (GDPR, ePrivacy Directive, CCPA).
Do Not Track. We do not track visitors across other websites, so there is no cross-site tracking for a Do Not Track signal to turn off. We do not respond to Do Not Track signals and we do not allow any third party to collect personally identifiable information about your activity across other sites through our service.
SimplyRaffle offers several optional AI-assisted features. All are opt-in per use: they are only invoked when an organizer actively triggers them. Manual entry, standard CSV import, the deterministic logo auto-fit, and the standard (non-conversational) Setup Wizard never send any data to AI subprocessors.
Both AI subprocessors (Google LLC and Anthropic, PBC) are in the United States. EU/UK organizers should be aware that any image, file, or text description submitted to these features is transmitted to US-based AI processors. Each AI provider keeps submitted content for a limited period so it can detect misuse of its own service. Google retains prompts and responses for 55 days for that purpose. Anthropic deletes them within 30 days, and keeps them longer only where its systems flag a suspected policy violation. Neither provider uses the content to train its models. No automated decisions producing legal or similarly significant effects (GDPR Article 22) are made by any of these features — all AI output is presented to the organizer for review and is editable before persistence. If your organization's policies prohibit transmission of images, rosters, or event descriptions to third-party AI services, do not use these features; the platform is fully usable without them (manual entry, CSV import, and the standard Setup Wizard all work AI-free).
SimplyRaffle is provided “as is” and “as available”, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation.
Limitation of liability. To the maximum extent permitted by law, SimplyRaffle and its owner are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data, or loss of goodwill, arising from your use of or inability to use the service, any unauthorized access to or alteration of your data, service interruptions or errors, or any other matter relating to the service. Our total aggregate liability for all claims arising out of or relating to these terms or the service will not exceed the greater of (a) the fees you paid us in the twelve (12) months before the event giving rise to the claim, or (b) one hundred United States dollars ($100). These limits apply regardless of the legal theory and even if a limited remedy fails of its essential purpose. They are an agreed allocation of risk: our prices are set on the basis of these limits and we would not offer the service without them.
What these limits do not cover. Nothing in these terms limits liability for fraud, for willful injury, for gross negligence, or for anything that cannot be limited under applicable law, and nothing in these terms waives a right you hold under law that cannot be waived.
Draw outcomes. SimplyRaffle makes no warranty as to the outcome of any draw. The platform selects winners using a cryptographically seeded random number generator. The selection of any participant as a winner or a non-winner is not grounds for a refund, a dispute, or a claim against SimplyRaffle. You are responsible for conducting your draw in the manner your own law requires.
Indemnification. You will indemnify and hold harmless SimplyRaffle and its owner against any third-party claim, and any resulting damages, losses, liabilities and reasonable attorney’s fees, arising out of (a) your use of the service, (b) your breach of these terms, (c) your violation of any law, including raffle, gambling, tax, marketing and privacy law, or (d) your collection or use of participant data. We will notify you promptly of any such claim. You will defend it with counsel reasonably acceptable to us, we may participate with our own counsel at our own expense, and you will not settle in a way that imposes any obligation or admission on us without our written consent. This section does not apply to a claim caused by our own fraud, willful misconduct or gross negligence. It survives termination.
Force majeure. We are not liable for delay, failure to perform, or interruption caused by events beyond our reasonable control, including network and infrastructure failures, third-party service outages, denial-of-service attacks, natural disasters, and government action. We will use reasonable efforts to restore service and to keep affected organizers informed.
Important:
SimplyRaffle provides software to manage raffle entries, prizes, and randomly select winners. We do not provide legal advice, nor do we verify the legality of your raffle.
Raffles are regulated at the state, county, and municipal levels across the United States. Laws vary significantly by jurisdiction — some require permits, some restrict prize values, and some prohibit certain types of raffles entirely. It is the sole responsibility of your organization to ensure that your event complies with all applicable local laws, including obtaining any necessary gambling or raffle permits before distributing tickets. This also includes any tax obligations associated with prizes: where required, the organizer — not SimplyRaffle — is responsible for winner tax reporting and withholding (for example, IRS Form W-2G obligations for raffle prizes above reporting thresholds).
By submitting the event intake form, you represent and warrant that: (a) your raffle event complies with all applicable federal, state, and local laws; (b) you have obtained any required permits or licenses; (c) you are either (i) an authorized representative of an organization eligible to conduct raffles under your jurisdiction’s laws (such as a nonprofit, school, church, community group, or similar entity), or (ii) a for-profit business conducting a lawful promotional drawing or sweepstakes — including, where required by law, a free alternative method of entry (no purchase necessary) — and not a paid-entry lottery; and (d) you are at least 18 years of age (or the age of majority in your jurisdiction).
SimplyRaffle offers tiered pricing based on participant count. Payments are processed securely through Stripe. We do not store your credit card information.
Community (free) tier: Intended as a single-event trial. Includes one raffle draw per 365-day period, up to 30 participants per raffle, with email sends capped at 50/day and 500/month. The Community tier is a trial, not ongoing storage: raffles are removed on a short automatic schedule. A Community raffle is archived 7 days after signup if no draw has been run by then (setting a draw date within the following 60 days holds the archive until that date has passed), and archived 7 days after the draw once one has been run. We never archive a raffle while it is open for entries, or within 48 hours of an administrator using the admin area. Otherwise logging in or adding prizes does not move the date. What moves the clock is running a draw, scheduling one inside that 60-day window, or using the extension link described next. A single reminder email is sent two (2) days before each archive, and that reminder contains a one-click link that holds your raffle open for a further 14 days. You can use that link up to twice (28 additional days in total); after that it is no longer offered and the archive goes ahead. We email you an export of the raffle data at the moment of archiving; that export does not block deletion if it cannot be delivered. The participant data is then permanently deleted from production systems shortly after archiving, and within seven (7) days of archiving at the latest. If you still hold the export we emailed you at archiving, we will, on request made within 30 days of archiving, set up a new Community raffle and import that copy for you; we cannot reinstate a raffle whose export did not reach you, and we do not restore from backups. Raffles created on or before September 12, 2026 (America/Los_Angeles), the date of the welcome email we sent you when the raffle was created, complete on the previous schedule, set out in full in Section 2 (Organizer Data), subsection (d). This keeps the platform clean for active users. Participant limits on the Community tier are strictly enforced (unlike paid tiers, where small overages are tolerated).
Community tier — payment method on file: Community signup asks for a card to keep out spam and automated signups. It is never charged unless you upgrade. We remove the card on request; email us. The payment method is stored by Stripe using a SetupIntent; SimplyRaffle does not receive, store, or process raw card data. We commit not to charge this payment method without your explicit, subsequent authorization (for example, when you choose to upgrade to a paid plan).
Paid tiers: Basic (up to 100 participants, $9/event), Starter (up to 250 participants, $49/event), and Pro (up to 500 participants, $99/event). Annual Memberships bundle 13 events in a 12-month term at a single participant cap: Basic $99 (up to 100 participants per event), Standard $299 (up to 250), Pro $499 (up to 500). Annual Memberships are not subscriptions and do not auto-renew. Participant limits on paid plans are soft: small overages are tolerated. SimplyRaffle plans are not subscriptions: nothing auto-renews. Annual Memberships expire at the end of their term, and renewal requires a new, affirmative purchase.
Add-ons. Quick Setup, Concierge Setup and Draw-day Standby are delivered by one person. Quick Setup means we configure your event by email from your description until you open entries. Concierge Setup means we configure your event to your description and walk you through it on a call; we will email you within one business day of purchase to book it. Draw-day Standby means a phone and text line reserved for your event window, answered by the operator. If we do not deliver an add-on you purchased, your remedy is a full refund of that add-on fee, which we will issue on request, and that refund is our entire liability for the add-on.
Plan upgrades. You can upgrade from your admin area to a higher single-event plan. From Community you pay the new plan’s full price. From a paid plan you pay the difference between the two plans’ list prices. An upgrade raises the limits of the site and event you already have. It does not add an event, reset any event count, or restart your service window; an upgrade from Community starts the service window on the upgrade date. When an upgrade applies, your site restarts for about 20 seconds, and pages and entry forms may not load during that time, including during a live event. If a draw is running when you pay, the upgrade waits until the draw finishes or 30 minutes pass, whichever comes first. If an upgrade does not apply automatically, we apply it by hand, which also restarts your site, so tell us any time to avoid. If it has not applied within 24 hours of payment, we refund it in full on request, even if you have drawn prizes. The 14-day money-back guarantee below also covers an upgrade, counted from the date you buy it: if no prize has been drawn since you upgraded, we refund the upgrade payment in full on request, and your site returns to its previous plan, with that plan’s limits and schedule. If the previous plan was Community, its archive schedule counts from the refund date. A refund of the upgrade payment is your entire remedy if an upgrade fails or is delayed.
Service window: Paid plans include hosting for up to twelve (12) months from the date of purchase. Single-event plans are intended for a raffle run within that window; Annual Memberships cover their 13 events within the same period. If an account reaches the end of its service window without activity, we treat the service as concluded: we will notify you by email, provide a full export of your data, and the account and its data then follow the retention and deletion schedule described in Section 2 (Organizer Data). Reactivating is as simple as logging in before the schedule completes, or contacting us afterward to start fresh. This service window applies to paid plans only. The Community (free) tier has no 12-month window — it is a single-event trial, and Community raffles are removed on the much shorter Community retention schedule described above.
Unused events: A raffle you purchased but never ran does not roll over past its service window, and expiry of the window does not by itself create a refund entitlement — refunds are governed solely by the 14-day money-back guarantee below. That said, if your event was delayed for a reason outside your control, contact us before the window closes and we will normally extend it.
Chargebacks: If you believe a charge is incorrect, contact us first — most billing issues are resolved faster by a direct refund than a card dispute. Initiating a chargeback without first requesting a refund may result in suspension of the associated account while the dispute is open, and SimplyRaffle may contest chargebacks with transaction records, draw logs, and other service-delivery evidence.
Refund policy: Paid plans include a 14-day money-back guarantee from the date of purchase. If you have not run any draws on your event, a full refund is available within 14 days — no questions asked, emailed to [email protected]. Exception: if a draw has been run on your event within the 14-day window, the service has been substantially delivered and refunds are at our discretion. Approved refunds are processed via Stripe and typically appear on your statement within 5–10 business days. Annual Memberships are eligible for the same 14-day money-back guarantee from purchase, provided no draws have been run during the 14-day window. After 14 days, Annual Memberships are non-refundable. No partial or pro-rata refunds are issued for unused events within an Annual Membership period, except at SimplyRaffle's sole discretion in extraordinary circumstances. Unused events do not roll over to the following membership year.
Payment processing: All payments are processed securely through Stripe. We do not store credit card information. Stripe Checkout Sessions are single-use; each paid event requires a new checkout.
After signup, your event is set up automatically, usually in under 10 minutes. We email your admin link once it is live.
You agree not to use SimplyRaffle for any unlawful purpose, to distribute malicious content, to attempt to compromise the security of our platform, or to interfere with other users' events. We reserve the right to suspend or terminate accounts that violate these terms.
Prohibited raffle uses: You may not use SimplyRaffle to conduct any unlawful lottery or gambling operation. This includes, without limitation: paid-entry drawings operated by for-profit entities in jurisdictions where only eligible organizations may conduct raffles (for-profit promotions must be structured as no-purchase-necessary sweepstakes where required by law); recurring casino-style or house-banked games; and raffles in jurisdictions that prohibit them entirely (for example, paid-entry raffles in Alabama, Hawaii, and Utah).
Participant data is collected for the raffle, not for marketing: Participant email addresses and any other personal information collected through a SimplyRaffle event are for the purpose of that event — entry verification, raffle communications, and draw results. Organizers may not use participant contact information for subsequent marketing, promotional, or commercial messaging unrelated to the raffle without obtaining separate, affirmative consent from each participant as required by applicable law. This includes (but is not limited to) the U.S. CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), state mini-TCPA statutes (Florida, Washington, Oklahoma), and the EU ePrivacy Directive. A raffle entry is not, by itself, prior express written consent for marketing communications. The organizer is solely responsible for any required consent collection, suppression lists, and unsubscribe mechanisms if exporting and using participant data for marketing purposes after the event.
Walk-up entry notices: Where SimplyRaffle displays a data notice to walk-up participants at the point of entry (Kiosk Mode / Ticket Table), the notice must accurately reflect the event's configured data-retention mode and the organizer's actual data practices. Events in Auto-Delete mode (the default) tell participants their information is used only for the raffle and deleted after the event. Organizers whose events operate in Retain mode are responsible for ensuring participants are accurately informed — at or before the point of entry — that the organizer retains their contact information. Displaying a deletion-commitment notice while retaining participant data, or using participant contact information in a manner inconsistent with the displayed notice, is a violation of these Terms and may constitute a violation of applicable privacy law. The organizer bears sole responsibility for the legal adequacy of its entry notices and consent collection under applicable law (GDPR Article 6 lawful basis, CCPA notice-at-collection, CAN-SPAM, state mini-TCPA statutes, EU ePrivacy Directive).
Account termination: For non-payment, SimplyRaffle will provide written notice 10 days before suspension. For policy violations, SimplyRaffle may suspend or terminate accounts without prior notice. Upon termination, organizers may request an export of their event data within 30 days; thereafter, data is deleted in accordance with the retention policy in Section 2. Refunds for unused Annual Membership events upon termination-for-cause are at our discretion. Community (free) accounts may be reclaimed or deleted at any time in accordance with the Community retention schedule described in Sections 2 (Organizer Data), subsection (d), and 5 (Community (free) tier), without additional notice beyond what is described in those sections.
Copyright complaints (DMCA): If you believe content hosted on a SimplyRaffle event page (for example, an uploaded logo or prize photo) infringes your copyright, send a notice meeting the requirements of 17 U.S.C. § 512(c)(3) to [email protected] with the subject “DMCA notice.” We will remove or disable access to content that is the subject of a valid notice, and we terminate the accounts of repeat infringers.
We may change these terms. Changes take effect when posted and apply only to your use of the service after that date. They do not apply retroactively and do not affect any dispute that arose before the change. Every version since September 15, 2026 is kept at a permanent link with its date, listed at provisioner.simplyraffle.com/terms-archive, so you can always see the version you accepted. For a material change affecting existing customers, for example to pricing of an active plan, to refunds, or to how we handle your data, we will email the address on file at least thirty (30) days before it takes effect. If you do not agree to a change, stop using the service before it takes effect and ask us to delete your account. The version you accepted governs everything up to that point.
These terms are governed by California law, without regard to its conflict-of-law rules.
Talk to us first. Before either party files a claim, that party will email a written description of the dispute, to [email protected] or to the address on file, and allow thirty (30) days to resolve it. Any limitations period is paused while this runs. This step does not apply to a claim in small claims court, or to a request for an injunction or other emergency relief, including to protect intellectual property or to stop misuse of the service.
Where. Either party may bring a qualifying claim in small claims court. Otherwise any dispute will be brought exclusively in the state or federal courts located in Alameda County, California, and both parties consent to the personal jurisdiction of those courts.
No signed paper. SimplyRaffle is sold on these published terms only. We do not sign customer agreements, master services agreements, vendor or supplier terms, supplier codes of conduct, or purchase orders. No purchase order, procurement-portal terms, or vendor-onboarding terms bind SimplyRaffle, whether or not they are accepted in a portal or referenced in a purchase order, unless the proprietor signs them by hand. On request we provide a dated information sheet describing how the service handles your data.
If any provision of these terms is unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver of it.
Questions about these terms? Contact us at [email protected].